OUR PRIVACY, STATISTICS and CANCELLATION POLICIES

Our Privacy Policy

Please note that PCProfile will NEVER provide your personal data to any third party without your permission. We are very committed to earning and maintaining your trust.

PCProfile does collect selected information (see our web statistics policy below)  from our visitors during your time at this site. This information is used to develop a view of where you have been referred from, the type of browser you use, the type of platform used and so on.

PCProfile respects your right to privacy, we do not sell or rent the information gathered.

It is against PC Profile's policy to provide the personal information you have given us to any third party. From time to time, we may request from our visitors additional information (usually via a survey form or by asking you to join via an opt-in maillist) in order to get a better sense of how we might better serve your needs and interests. This information which you may elect to provide or reject is subject to the above policy and is NOT sold to any third party.

Our Seminar/Workshop Cancellation Policy

1stly, when booking seminars and workshops we require FULL Payment in advance to enable us to secure the venue and for catering purposes. 

Substitute Nominations are accepted   If you find that the nominated person cannot attend for whatever reason we are more than happy to have a substitute attendee stand-in-your place. 

Cancellations If you are unable to send a nominee then we will accept your cancellation as long as it is advised by fax  / in writing no later than 3 working days beforehand. PLEASE NOTE: An administration fee applies on all cancellations of $60 plus GST.

Your information and details The information provided by you may be added to our mailing database, which is NOT supplied to third parties, but may be used to advise details of further workshops. Please advise if you do not wish to be added to our database. 

Our Web Site Statistics Policy

There are various types of statistics that we gather when you visit this site. Whilst it is comprehensive, the details are ONLY used as a means of analysing how popular some of our web pages are performing (call it feeding our ego if you will!) and in particular where you have been referred from when you came here. It also helps us assess keywords and search engine suitability. The statistics are NOT used for mailout campaigns, spamming, MLM systems, or for sale to other third parties. We only sell product solutions and services, not mailing lists!

To illustrate the sorts of statistics we gather click here to see here is a sample of the details collected.

Our Credit Card Policy

WE DO NOT COLLECT ANY CREDIT CARD or PASSWORD details on-line at all.

PCProfile DOES NOT collect credit card details on-line as we, like you, do not trust the safety and security of credit card details to any web server system. There have been too many instances of credit card "theft" or "sale" from web sites in the last few months and we do not encourage or condone this practise.

On the other hand we do expect to be paid for our products and services we offer.

To achieve this we provide an order form that you can print out and then hand write or type in your credit card details and then fax them to our secure fax line at 0011 61 8 8265 1961 which is our office located in Modbury North Sth Australia. This has proven to be the most secure and effective means for both us and our customers of doing business over the Internet.

Many of our customers have serious concerns about web based shopping malls and retention of credit card numbers on servers and/or sending their personal credit card details over the Internet.  If you are concerned about web based transactions (and you should be!) then we offer a secure fax facilty direct to us via FAX to our secure fax line at International Area Code +61 8 8265-1961

 
Our pricing "rules" , support , refund and free offer policies!

We don't publish ALL our prices. In this way we can offer you the lowest BULK prices on software audit products for larger quantities than shown above.  

We design, build and sell direct. We have very few distributors so that "the middleman" costs are eliminated. All software (except the CDROM toolkit) is shipped via e-mail of FTP download.

We support the products direct. We understand better than any "middleman distributor" what software auditing is all about and understand your end-user software compliance auditing requirements and needs.

Refunds? We offer the same deal on Refunds that Microsoft does!

FREE Trial Offers? We offer the same deal that Microsoft/Symantec/AutoDesk etc offers!

Is this WEB PAGE Policy Document Copyright? 

We'd like to make it Copyright but why limit the issue!

We feel that ALL WEB sites should adopt these sorts of policies so we are happy to set the lead and offer the words above as being guidance to Privacy, Statistics, and Credit Card policies so that each visitor can see that there are honest trading places on the net!  PC Profile is proud to be setting the lead in this area! 

Rob Harmer
PC Profile
Adelaide Sth Australia
December 2005

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Please contact pcprofile@internode.on.net  regarding any problems with this site Site last updated December 2005
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