So, what are the Accounting Profession doing about this?
What does the Year 2000 problem mean for small businesses?
Most people believe that the Year 2000 problem is mainly confined to mainframe and big company software systems e.g.; banks and insurance companies etc. The commonly held view is that it this "big business problem" doesn't affect small business systems and if it does, it is fairly easy to fix!
HOWEVER, there is a significant risk involved with desktop, notebook, workstation and fileserver systems for small businesses for the hardware aspects of the computer (Real Time Clock (RTC) and BIOS) PLUS shrink-wrapped packaged application and specialized software aspects. In addition, the user defined date fields in databases, spreadsheets present some further problems to be addressed.
The Year 2000 problem is widespread across every sized business, and government sector area and the small business sector area has a specific set of unique problems that have not been aired widely enough yet to get the message across. The accounting profession needs to become mobilised into action soon to enable their client base to Survive!
Specialised or "purpose built" (bespoke) software for the small business
Small businesses or Small Medium Enterprises (SME's) with "purpose built or bespoke software" e.g.; accounting packages, inventory systems, point-of-sale systems, membership systems, petrol stations, hardware stores, chemists etc. may be at risk with defined or limited date fields in their specifically built or tailored software.
Where the biggest level of risk lies relates to the ability of the small business to identify the problems inside the specialised software. SME's may have difficulty locating their "specialist software programmer" to rectify or upgrade their software (the programmer may have sold their business, merged or ceased trading) and this could have disastrous consequences as the SME relies on the software for daily business activities.
Another area to consider as a potential risk, relates to where SME's are linked electronically using EDI trading with other partners - e.g.; if the SME "passes incorrect date or data formats" to their suppliers/customers and affect their partner systems then this may bring a liability problem when systems cannot read or interpret the inbound data files incorrectly.
When are these problems going to arise?
These issues will start surfacing as major problems during 1998 and 1999. (Some trading businesses have already experienced problems during 1997 with credit card expiry dates for the Year 2000 in their own software causing the system to crash or hang! (The software wouldn't recognise '00' and said the card was expired resulting in manual card handling rather than keyed/swiped)
What are the Corporate governing bodies saying?
In Australia the Australian Securities Commission is watching the scene closely for SME's as they will be focusing on directors who fail to take appropriate action where business continuity has been affected by Year 2000 issues. The ASC said recently that they may take action against directors in this regard. If the business entity fails due to failure to rectify Year 2000 date problems then this could also spin off to accountants and lawyers and other para professionals in terms of advising their clients.
The Australian Stock Exchange has instructed ALL listed companies to report to the Stock Exchange by 30th June 1998 the level of exposure that they have on Year 2000 and the efforts being undertaken by the organisation to rectify the matter and limit their exposure..
Australian Banks are now insisting on Year 2000 commentary from directors and owners about the SME efforts with Year 2000 compliance amongst their accounts where loans and overdraft facilities are advanced.
Insurance companies are starting to limit their level of exposure by adding Year 2000 exclusion clauses.
The Accounting Profession needs to "step-up-to-the-plate"
Most accounting firms (certainly the "Big 6") are focusing on the larger client base and providing specialist assistance on Year 2000 as part of their "audit services or technology services" approach.
However, the SME sector seems to be largely ignored as they are "too small" to look after other than for tax and end-of-fiscal-year accounting. This is a foolish move as most accounting practices derive their fees from these smaller enterprises and if these businesses go bankrupt or fail then the accounting fee structure will dry up very quickly for these accounting firms forcing secondary recessions in their area.
The economic ripple effect on taxation, local government and other utilities and services as result of the failure of these SME's is un-quantifiable in monetary terms.
For the SME's to survive and in turn the accounting profession who service these clients, then the accounting profession should be taking a more pro-active role to assist these businesses with their Year 2000 efforts.
This means a more hands-on approach to the local SME's computing needs and requirements. In most instances the local SME will not have the IT skills to service his own needs, hence will need to rely on outside assistance.
Congratulations to all those accounting firms and practices who are
already using a hands-on approach for their clients with regard to Year
2000, however indications are that there is a LARGE proportion of the accounting
firms who still haven't grasped the overall magnitude of the problem and
are unsure how or where to tackle the issues head-on in their own premises
or in their clients premises!
Some simple steps that can be taken are;
STEP 1
NOW IS THE TIME LIFT YOUR AWARENESS LEVEL, by starting the testing process at the desktop level as soon as possible! This is to ensure that you allow adequate time to conduct your own risk assessments that may follow with decisions to arrange for upgrade, replacement or retirement of the hardware and software systems currently in use.
********* YOU NEED TO CHECK EVERY PC! ***********
To find out why you need to check every PC try out the 3 FREE tests provided with Year 2000 software which can be downloaded at; http://www.pcprofile.com/survive.htm
You can now obtain FREE Year 2000 testing software (designed and built in Australia) that will perform 3 key tests on your Windows based PC to see whether it will Survive the Year 2000 date problem.
You might also find out using this software that some new PC's being sold in the market are NOT Year 2000 OK!!!!!!!! (It depends on your supplier and the source of components)
After you have tried out the 3 FREE tests provided with Year 2000 software which can be downloaded at; http://www.pcprofile.com/survive.htm. you should consider the full 8 tests that are available for a nominal registration fee. Larger sites qualify for substantial discounts on this price.
STEP 2
Whilst you are at the desktop you should also conduct a FULL software inventory to help you track down all installed software. One problem you might discover relates to illegal software installed and in use on your PC's. To find out more about the issues regarding illegal software and the Year 2000 have a look at; http://www.pcprofile.com/yr2killg.htm Illegal software gives you no level of protection or upgrade path where you need current software to run your business.
Software Inventory System
provides wide ranges of software audit tools for desktops, notebooks, workstations
& fileservers to aid Year 2000 assessment .
A useful tool that can accurately list the installed software on each
desktop PC is AUDIT-Manager which comes with comprehensive instructions
on how to identify and evaluate the results of a desktop audit. Details
are listed at http://www.pcprofile.com/auditm.htm
STEP 3
You need to locate all the data files and spreadsheets/databases that
contain dates that are likely to be impacted by Year 2000 issues. The only
effective way to do this is to use a tool such as DatefindDb See http://www.pcprofile.com/y2kdn.htm
The full Year 2000 PC desktop
risk analysis phase entails;
Year 2000 PC risk assessment
checklist.
1. Test the hardware, for RTC and BIOS handling of
Year 2000 and Leap Years
2. Inventory all your software by identifying application
packages
3. Understand how your software in the inventory
list handles two digit dates
4. Assess the risk and merits of retain/upgrade/replace
(both hardware and software)
5. Identify bespoke software/purpose built software
- this may present special problems of its own!
6. Inventory legacy data (spreadsheets/databases
etc.
7. Identify the mission critical software applications
(in points 2, 3 & 5)
8. Then get on with the BIG task of assessing and
rectifying all the mission critical legacy data
taking into account which applications
you settle on as being the future apps to process the legacy
data and how they handle two digit
year fields that you might import/export should you upgrade!
9. Train users in correct use of date fields!
10. Be prepared to repeat steps 6,7,8 & 9 over a long period
of time as users can still fall back into
old habits of using dd/mm/yy (I'm
an Aussie!) UNTIL such time as Microsoft etc. put some
"smarts" into their apps
to WARN the user when they regress!
ARE YOU?
Looking to manage your software compliance and auditing better than
at present? See PCProfile
Get on with the task.
There are NO quick and easy,
NO SILVER BULLET SOLUTIONS
to this BUSINESS SURVIVAL
problem!
The Accounting profession has a responsible part to play in the effective survival of their own clients, their own business practice, the economy, taxation systems etc. and now is the time for action!
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