It has been our experience over the last 17 years that this type of reward scheme encourages dis-gruntled employees or ex-employees to "get even" and cause significant disruption.

In our view, reward schemes do not solve the problem at all and we have been convinced of that over the last 12 to 15 years (Australia has had rewards since mid 1990s). All we have seen is massive amounts of wasted money and effort and seen no real change in the piracy ‘statistics” (which we don’t place a lot of credence in) that crop up every year.

Why mention this?

Its one of the lower level governance items that can easily slip under the radar when it gets to the controls aspects as many tend to downplay or ignore the impact.

The reality is, if your business  is “suspected” of having software as a result of a “claim or report” (made under statutory declaration) by an employee or ex-employee, we can tell you that the impact is really very time consuming, disruptive and costly to defend.  It could also cost you your job if you failed to adhere to the basic premises expected when running a business/IT system etc.

In practice, most sites end up paying the pipers tune (around 5 to 6 figure sums) as they really have no idea what is installed on their systems due to lax controls and inefficient management practices, and in some cases sheer stupidity. It also drives people down the Open Source path as well. Whether Open Source is good or bad is not the debating point, the fact is it is very disruptive to be running a business house to be presented with these reward schemes and then see the knee jerk reactions that inevitably follow.

The rule of thumb you can use (based on past experience from cases we have seen) is multiply the published fine by 3 to 4 times and you get the true cost of disruption, legal defense, staff costs, extra software licenses etc as the fine is only the external costs shown!

Make sure your local management controls cover the manner in which you install, license, share and use software and the manner in which you audit and monitor activities of employees. 

Ignore the issue and the reward scheme will bite you!

Many will now be tempted to claim the reward, so don’t underestimate the creative power of those who know how to “work the system”. Some “creative individuals work on the premise of “never get mad, wait for a time to get even”.  

$1M could be a good reason for some to “even up the score” against a boss who was doing the wrong thing, or even if they were just browned off with the organization!

 

 

Whistleblowers could net up to $US 1m by reporting management for piracy (ooops I mean….. unlicensed software) within the workplace!    (Raised from $US 200K to $1M until Oct 2007)  http://www.bsa.org/usa/press/newsreleases/Million-Dollar-Reward.cfm

“The program encourages individuals with detailed information about software piracy to come forward and confidentially submit the infringement(s).”

“Reward payments are subject to eligibility requirements, the details of which are available on the BSA Web site at http://www.bsa.org/

$1M could be a good reason for some to “even up the score” against a boss who was doing the wrong thing, or even if they were just browned off with the organization!

You can get a free Snapshot of the state of your desktop and notebook systems at http://www.pcprofile.com/SnapshotPCP_Demo.zip   to see if you need to take drastic action before the effect of this latest campaign strikes. It’s only a question of time before the UK and the Australian arms of the BSA up the ante on their own reward schemes. Be cautious if you use the free Microsoft “audit” tool, as it does not present the total state of play on your systems see http://www.pcprofile.com/msia.htm
Australia doubles reward to $AUD 10,000 in Oct 2006

http://australianit.news.com.au/articles/0,7204,20517427%5E15317%5E%5Enbv%5E,00.html

 
OK folks, times up! 
The $50,000 reward campaign ended on 28th February 2006 in USA. 
But the US has raised the bar to $US 200,000
An Emerging Threat You May Not Have Counted On

This news is relevant for security and audit and management professionals in USA and around the world.

The Business Software Alliance (BSA) in USA announced in the last few days that it has increased its cash incentive (reward) to $US200,000 for information on software piracy that leads to an infringement settlement with software vendors. Of course there are conditions, but suffice to day many have already put their hands up to claim their cash prize!

The previous USA reward which ended on 28th February 2006 was $US50,000 (which was the highest we have known in the last 15 years) and it generated over 1,000 “reports” which means there are 1,000 organizations “under investigation”.

Will this reward scheme have any effect outside USA? It sure will, where organizations have a US parent and/or an offshore subsidiary or vice versa. It will also induce other countries anti-piracy bodies to offer rewards seeing the successes to date with reports flooding in.

The “anti-piracy net” could well widen to your country due to the very size and nature of the reward scheme on offer. As auditors and managers and chief executives in organizations you really need to take notice of what is going on and make sure you are well protected!

Get the facts on the reward scheme from BSA and PCProfile. If you want to know how they can knock on your door and seize your assets (Can they do this ? Sure can!) read this!

If you want to know more about what this “reward system” can do to both you your organization send an e-mail to pcprofile@internode.on.net and we’ll give you an inside rundown on the risks you face. They are really very substantial now that the stakes have been raised to this level! Wait until the music and the movie industry catch on to this reward scheme and see what sort of fun you will have then.

There are some very simple and pragmatic steps you can take to ease the pain being created by this reward system. (besides taking a headache tablet or 2 to calm your nerves).

 

Beware - the advertisement shown here ran successfully in Australia many years ago, where the reward scheme seemed to start and is still running  for over 10 years, since the early 1990's!

US , UK and other countries are now "on the offensive" with similar reward schemes, rising as high as $US 200,000 as shown below!

Now it's time to sit back and watch the corporate names be blasted all over the place about who was busted!

Lessons Learnt - Read the Fine Print

In a recent press release in USA regarding an organization being stung with a hefty fine for allegedly using unlicensed copies of software a few words were "slipped in" at the press release stating  "And, for the first time in the United States, BSA is now offering rewards of up to $50,000 for qualifying reports in the United States received via its hotline or online reporting form before midnight (PST) on Tuesday, February 28, 2006."   Don't believe us? See Don't Get Stung $US 110,000 for Software Piracy  and North Carolina firms Settle $US 155,000 with Piracy watchdog

Many will have skipped over the above words after their eyes glazed over the initial paragraph, as this is such a common press release that it draws a yawn from most CEOs and IT gurus. Here we go again, the software piracy bandwagon is rolling around one more time!

BUT, there are some underlying threats in that simple sentence above regarding offering a reward of $US 50,000 that we need to bring to your attention.  For a short lessons learnt session, stay awake and read on!

Late breaking news 
$US 375,000 coughed up by Medical firm! and Phoenix firms find that costs hit “Home” to the tune of $US 250,000 

 

CLAIM YOUR REWARD AS AN EMPLOYEE 
before February 26th 2006
Confidential reports can be made by visiting 
http://reporting.bsa.org/usa
 or by calling 1-888 NO PIRACY in USA
Rewards can be up to $50,000 for qualifying reports in the United States lodged before midnight (PST) on Tuesday, February 28, 2006
MANAGERS NEED TO LEARN HOW TO 
PROTECT YOUR BUSINESS 
Timeframe?  
DO IT NOW!
Secure Fax Orders
If  you are working for a manager who has directed you to install more copies of software than you know have been paid for then you need to LODGE A QUALIFYING REPORT here. Managers - get a life! Do you expect your product, services, inventory to be given away, stolen, not paid for? You'd be fired by the CEO/Stockholders for letting that happen so why direct employees for what you know is WRONG and ILLEGAL. Just because software, "is soft" its NOT FREE! there are conditions on its use! You are putting yourself at extreme risk.
If you have been instructed to use backup disks to create new PCs and you know they haven't got all the licenses needed then you need to LODGE A QUALIFYING REPORT here. Managers - you need to understand (if you don't already) that BACKUP disks are there for recovery purposes and NOT for creating 50 software installations from 1 set of purchased licenses.  Why instruct employees for what you know is WRONG and ILLEGAL. Just because software, "is soft" its NOT FREE! there are conditions on its use - read the End User License Agreement (EULA)!  You are putting yourself at extreme risk.
If you know that staff in the organization are engaged in copying software onto the organizations assets or using the organizations assets for copying and distribution then LODGE A QUALIFYING REPORT here. Managers - get a life. What are your staff paid to do? Copy software, music, movies or be productive meeting your goals and objectives making more profit and cash for the owners and stockholders? It's time to refocus these employees on what they are paid to do. If they are caught in the act get rid of them as they are putting you at risk. (Make sure you have the right warning mechanisms in place)
If you know that your organization has the same serial number on every PC and has used hacked and cracked codes to install and activate the software then LODGE A QUALIFYING REPORT here. As managers, would you believe the owners and stockholders would be happy if a number of products were identified out in the marketplace with the same serial number as someone had cloned them and denied your organization the sale value and profit and cash by counterfeiting or duplication?
If you know that management has no budget for software and yet the software just keeps getting installed with new PCs as new staff arrive LODGE A QUALIFYING REPORT here. Managers and Accountants - you need to INCLUDE all software required as a budget item in your annual forecasts, including annual maintenance. Failure to do so will leave you exposed and legally liable as staff will use their own endeavors to interpret this to allow then to meet other goals and objectives. Do you go and steal desks, chairs and phones for new starters if you haven't budgeted for them?  We think not. So why do it for software?
If you detect during an audit that there are more software licenses installed than you can verify that have been paid for and the management refuses to budge and bring proof of purchase records or bring the license count up to a legitimate paid value then LODGE A QUALIFYING REPORT here.  Auditors - your code of ethics mandates that you act with integrity and honesty, don't turn a blind eye to this situation. Tell the management they have it wrong and they need to reduce their risk today!
If you know that the organization turns "a blind eye" to software piracy LODGE A QUALIFYING REPORT here. Managers - get a life. You set aside a budget for a new desk, a new chair, a new phone and a new PC for a new starter and you forget to add the software value as someone says they can "have that loaded as well"  Just because software, "is soft" its NOT FREE! there are conditions on its use!
If you are have raised these issues with your supervisor, team leader, manager or further up the management tree and end up being fired for "insubordination" LODGE A QUALIFYING REPORT here. Managers - get a life. Turning a blind eye to software, music and movie piracy in the organization is just plain dumb, unethical and is  bad business practice. It can ruin your own career as well as cost the organization 6 figure sums (remember the values of settlements are around 3 to 4 times UNDER the actual true cost of defense and restitution)

WARNING FOR EMPLOYEES

  • You need to be VERY sure of your facts before proceeding as you will need some evidence to help you qualify.
  • Make sure you raise it with management before you attempt to lodge a qualifying report ie; get them to be aware that they are breaking the laws regarding copyright and end user license agreements. Most areas have rights for unfair dismissal laws if you are fired for "speaking up".
  • DO NOT use this reward system as a means to set-up the employer as deliberate method to "get even" - you will jeopardize your career.

SURVIVAL TIPS FOR MANAGERS

The "settlement amounts" above DO NOT take into account the cost of;
  • Disruption to business
  • Legal Fees and prosecution costs of the anti-piracy police
  • Legal Fees and defense costs to defend any actions brought against the organizations/directors etc
  • Buying the correct right amount of software licenses legally required (that should have been done in the first place!)
  • Deleting illegal copies of software (and making sure that any generated files are retained!)
  • Retrenchment costs of staff who may have been guilty of the acts performed
  • Loss of public face and publicity detrimental to the marketplace
  • Buying audit software and asset management tools
  • Setting up procedures and practices for ongoing management
  • Setting up asset registers and asset tracking
  • Resumption of activities after all the above disruption and so on!

What $ values would you ascribe to the above ADDITIONAL COSTS? In real life they have been sometimes 3, 4 or even 5 times the "published" shame values.

As a manager, if you want to establish what sort of costs you might be up for over and above the 6 figure settlement sums listed above then send us an e-mail to Register with PCProfile to receive your FREE copy of the License Cost model via e-mail.  

This will give you an idea what makes up the 3, 4 or 5 times multiplier effect that you might face.  

NOTE: We do NOT use your details to harvest contacts for the BSA or any other anti-piracy organization.

Managers

  • You need to be VERY sure that your organization is running at a MINIMIZED RISK level when it comes to software piracy.
  • Make sure you have strict policies and procedures over installation of software, purchase of software, budgeting for software and make sure that staff are aware that if you have these in place and are caught due to staff actions they will share the fines and legal fees and pain of any actions brought against your organization.
  • YOU NEED TO BE AWARE that there are some staff who WILL USE the reward system as a means to set-up the employer as a deliberate method to "get even" - you need to be alert and ensure this doesn't happen to you!
  • Make sure you are NOT SETUP - get in first and make sure you are protected!

Software Compliance Message Reminder 

Secure Fax Orders

If you think this message will help your organization as a temporary reminder then its worth the very small investment to have it installed on all PCs across the organization.

To keep your PC based systems in a Software Compliant state you need to constantly remind staff at the desktop "what the house rules are" in terms of your Software Compliance Policy. The screen message shown below will help you do this quickly, easily and for very low cost.


For US based organisations we can alter the "s" to a "z" for the word "Authorized" for no extra charge!
Wording can be altered to suit your organization "management tone" (subject to character limits) for no extra charge!
Order the message screen system here: 
Company/Organisation wide site license 
Normally $US 250

For February 2006 the price is $US 95 PER ORGANIZATION irrespective of the NUMBER of PCs covered! 

Secure Fax Orders

A LOW PRICE AUDITOR TOOL is available at AUDIT Baseline v 4 fast audit executable  if you need to establish a rapid electronic inventory of what is installed on your systems.

Included with AUDIT Baseline version 4 software is;
Enterprise wide licensing agreement (perpetual license applies)
OUTLOOK task template containing a scripted text from the CEO outlining software compliance rules

Do your audit results look like this after 15 to 30 seconds?

These files can be used to consolidate your TOTAL picture in Crystal Reports, Oracle, Access etc for matching to proof of purchase records. Not sure what we mean? 

Check out the Software Compliance Toolbox which will give you lots of survival tips and techniques for minimizing risk for managers, directors, auditors etc.

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This page last updated July 2007
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