Microsoft are sending out Audit Letters to customers!

 

BE READY!

 

THIS IS AN AUTHENTIC communication with customers and has been confirmed by Microsoft as being authentic.  We asked Cori Hartje Director Genuine Software Initiative at Microsoft and this is confirmed as coming direct from their country managers.

 

I tried to contact you by phone today to follow up on the letter your organisation should have received from Microsoft notifying you of the Software Asset Management (SAM) review process. However, I was unable to make contact with you so have taken the liberty of sending you this email to outline the process.

Microsoft has engaged Accordo Group to carry out this activity on their behalf. Please note that Accordo Group is an independent consulting organisation. We do not sell software licenses and our role in this review is purely that of expert advisor on licensing matters.

The steps in the review process are as follows;

Process Steps

1. We ask you to complete the attached deployment summary (spreadsheet format) and return to us via email.

2. Once we receive your deployment summary we will analyse the Microsoft software in use against the licenses held and provide you with an Estimated Ownership Position. There may be areas that require further clarification;

3. When this is done, a finalised License Ownership Position (as of the date of the review) will be provided, detailing what you own and what we understand you are using, based on the information you have supplied. This final summary will detail over-licensing or any apparent variances that may need to be remedied;

4. Along with the final License Ownership Position summary you will also receive a Software Asset Management Tips guide.

In order to make the process as efficient as possible we would highlight the following:

1. You may wish to engage your IT Partner to assist you through (or even manage) the process on your behalf;

2. We recommend that you request from your IT partner/s a list of Microsoft licenses you have purchased via OEM (bundled with hardware) or FPP (boxed retail copies). Please note that records of licenses purchased under a Volume License Program (such as Open, Select or Enterprise) will be already available in the Microsoft records system;

3. Microsoft do make available a free software audit tool called MSIA that might be of assistance in establishing exactly what Microsoft software you have installed on each device. Details on this tool and the location to download it from can be found on the internet as follows: http://www.microsoft.com/resources/sam/msia.mspx ;

4. If you have purchased Volume Licenses under a different company name or have acquired other organisations who may have purchased licenses, please try to have this information available. This will enable us to identify any licenses you own which have been purchased under alternative names.

The documents attached to this email:

� A generic copy of the letter originally sent to your organisation by Microsoft;

� A document that covers some of the frequently asked questions regarding the review process;

� A copy of your organisation�s Volume License Purchase Summary from the Microsoft licensing database;

� A deployment summary that we would appreciate your response to by 14 June 2007. If, for any reason, you are unable to meet this timeframe please contact us by return email.

What you can expect to get out of the review?

� Consolidation of all your licensing records into one concise report which can then be maintained and modified by your organisation in the future;

� Assistance with understanding licensing rules, and, in particular, how they relate to your own specific situation;

� Licensing expertise and advice available to you throughout the process, free of charge;

� Guidance regarding ongoing Software Asset Management.

Please do ask questions if you are not sure about the information you are being asked to provide, or if you have any queries whatsoever in regards to the SAM review process. Alternatively, should you wish to discuss this directly with Microsoft Small Business Manager, please feel free to contact            @microsoft.com .

 

BUT BE WARNED as the AUDIT Tool they suggest at http://www.microsoft.com/resources/sam/msia.mspx  DOES NOT GIVE YOU ALL THE DETAILS YOU NEED to protect yourself in an audit!
Microsoft Software Inventory Analyser (shortname MSIA)
could stand for "Missing Software In Audit" mode!
 

YOU ALSO NEED TO KNOW THAT
 
There are also other audit tools that "massage the audit results together" to "get a result".
 
We know of many instances where "clever little persons who have the technical knowhow" have altered records and added/deleted serial numbers/altered ownership/registered names in the registry with little APIs and scripts that have tweaked and engineered changes to beat and miss the audit database matching.
 
Some other audit tools use a database to match the data with software identification libraries and rules based systems and these can lead you on a goose chase with false positives or incorrect matches.
 
There are also hacker tools that also null out the details so that you can't pick up the data from the add remove programs area. Its very easy to do and is happening more than many imagine.
 
Never underestimate the ingenuity of the user at the desktop to find a way to beat the audit system!
If you search Google you can find these "tools" that are used to beat the audit systems, but stop wasting your time and get on with the task of conducting a full audit, don't just focus on Microsoft software, look at ALL aspects of the software, fonts, music, movies and sound files as these all present risk to your business.

For a more comprehensive audit that covers ALL software installed, plus it examines, fonts, music, movie and sound files so that you get a complete picture, try out the Snapshot Audit tool located at; SnapshotPCP_Demo.zip   No user manual needed, no installation needed, you can audit your PCs before most of the other larger tools have finished downloading. Runs from an Icon on the desktop or from a USB drive.

SNAPSHOT PC Audit 
 
Conduct an
assessment of your
PC status in
less than 2 minutes
 
To see the COMPLETE PICTURE
Try out the FREE HARDWARE Audit SnapshotPCP_Demo.zip
this free version comes complete with 100 software executables named and identified as part of the Software Audit.

A sample of the audit file contents and structure for the

Snapshot Audit tool is available here

Site and Contents Copyright 2007 � Rob Harmer Consulting Services Pty Ltd
All Rights Reserved Worldwide
email  pcprofile@internode.on.net This page last updated 2nd June 2007